Here at the Allianz Arena, we receive dozens of questions and requests for information every day. In response to the enormous public interest, we've updated our Frequently Asked Questions (FAQ) section.

Please note that e-mails we receive relating to topics covered by this FAQ section will not be answered.

You will also find comprehensive information and facts about the Allianz Arena in the Facts & Figures section of the site. If you are still unable to find the information you require, please feel freee to contact us by e-mail, and we'll do our best to answer your query.

When is the Allianz Arena open?
World of Brands (ArenaTours): Mon – Sat 10.00 – 19.00, Sun + Public holidays 10.00 – 17.00
Arena a la carte restaurant: 10.00 – 22.00 daily
Ticket office: Mon - Fri 10.00 – 19.00
Matchdays: The stadium opens 3.5 hours before Bayern home games, 2.5 hours before TSV 1860 home games.
The World of Brands is closed, and guided tours do not operate, on matchdays and days featuring an event.

How do I buy match tickets for the Allianz Arena?
Please consult the Bayern Munich and TSV 1860 Munich home pages. Stadium operator Allianz Arena München Stadion GmbH is not responsible for match ticket sales.

What should we bear in mind before a trip to the Allianz Arena?
Consult the Stadium section of the site for comprehensive information regarding routes to the stadium, and orientation once you arrive. Please note that the stadium operates a cashless payment system, the ArenaCard.

How do I purchase and use an ArenaCard?
You can buy, top-up, and have the balance on your card refunded from the sales points in front of the stadium (also on non-matchdays). Alternatively you can top-up your card before the game from one of the fifty sellers around the stadium, or in the ground itself. As a rule the cards have €10 credit.

The ArenaCard can be used for all purchases in the Allianz Arena. Cash is only accepted in the club shops on level 2 and the a la Carte Restaurant on level 3. When you present your ArenaCard at the kiosks the value of your purchase is taken from the card.

Can I take a guided tour of the Allianz Arena?
Tours lasting approximately 75 minutes for groups or individual visitors take place daily, and start with a film on the development of the Allianz Arena. After that there is a guided tour taking in the changing rooms, the tunnel, the interior rooms, the press club, the upper tier and a pitchside visit. Tours are organised and operated by our exclusive events service provider Arena One GmbH. Please refer to the Arena Tours section of this site, and address booking enquiries to besucher@allianz-arena.de. Enquires sent to any other mail address will not be answered.

How many seats are convertible into standing areas?
10,400 seats in each of the north and south stands are convertible into standing terrace areas using a folding mechanism, with each folded seat providing just over one standing place. So when standing terraces are in use, the capacity of the Allianz Arena rises to 69,901 - 23,901 in the lower tier, 24,000 in the middle tier and 22,000 in the upper tier, where the extremely steep gradient of 34 degrees means standing will not be possible. The top row of seating is 39 metres above pitch level. At Bayern matches, the total capacity after deduction of tickets for the media, stewards etc. stands at 69,000.

How is problem of pitch maintenance be solved at the Allianz Arena?
The Arena has been carefully designed to allow sufficient sunlight and airflow for the playing surface. The roof is constructed from pneumatic panels made of transparent and translucent ETFE laminate. This material is an exceptionally good conductor of light between 400 and 660 nm (a UV transparency of 98%), allowing the grass to grow normally. The wind, no matter which direction it comes from, blows into the body of the stadium over the first tier of seats, sweeping across the field of play. The exterior cross-section and the lower edge of the second seating tier combine to function as ventilation nozzles, ensuring the pitch is well aired. In comparison to the other seating areas, the first tier is constructed at a very low level, creating a so-called laminar airflow. The pitch is laid on a scientifically designed base layer and the grass itself, a variety engineered to withstand heavy use and thrive in shadow, ensures an optimal playing surface.

How many car, bus and coach parking spaces are available?
The four four-storey car parks under the Esplanade provide parking for 9,800 cars (max. height 2.0 metres). There are 350 bus and coach parking spaces, 240 to the north of the Arena and 110 to the south of the Esplanade.

How do fans reach the stadium from the car parks and the underground station?
All visitors reach the stadium itself via the Esplanade, a roof of waves, curves and ripples over the car parks measuring 543 metres by 136 metres and landscaped to blend in with the prevailing heath vegetation of the surrounding area. Spectator routes emerge directly from the car parks, the bus parking and via a short transition route from the Fröttmaning underground station. So-called Fan Canyons are cut lengthways into the Esplanade, housing retail facilities and 55 ticket kiosks, with a full and uninterrupted view of the Arena from within the Canyons.

What are the pitch dimensions at the Allianz Arena?
The field of play measures 105 x 68 metres (115 x 74 yards). Overall, the stadium floor measures 120 x 83 metres (131 x 91 yards). The front seating rows are 7.50 metres from the pitch.

How is the outer shell illuminated?
1,056 (of 2,760) illuminated panels (in white, red or blue)
Total area lit: 25,500 square metres
4,250 individual lights
Each panel has 4 identical lights (installed in pairs between two lens shaped panels)
25,344 long-life fluorescent tubes with a lifespan of 8,000 hours
Total power: approx. 1.47 MW
Each 3.5 m long lamp unit contains 6 long-life fluorescent tubes (58W) and 3 starters
Red, blue and transparent lenses in each unit allow colour changes
An asymmetric parabolic mirror ensures uniform illumination of each panel - max. luminance 3000 cd/square metre
Consumption when fully lit: 506 KWh
Façade lighting required 100 km cabling
Electricity for the stadium is supplied by 5 transformers
Lighting colour changes extend over two minutes to avoid incidents on the motorway
Allianz Arena logo mounted on north and south sides:
12 blue and white illuminated letters each weighing 250-500 kg
Composition: steel, tin, aluminium, transparent plastic
Largest LED display in Europe (100,000 individual LEDs)

How powerful is the floodlighting equipment?
The floodlighting (supplied by Philips, Type: Arena Vision, MVF 403) is rated at over 1,000 LUX, and 1,500 LUX from the orientation of the main camera position. FIFA regulations for the FIFA World Cup demand a minimum of 1,000 LUX at every point on the pitch.

Are all the seats and standing areas covered?
Yes, every spectator is protected from the elements. The complex roof structure, with a total surface area of 65,500 square metres, is created out of 2,760 0.2 mm thick ETFE (Ethylene Tetrafluoroethylene) laminate panels on a steel supporting structure. The roof is 98% UV transparent and is self-cleaning. Every panel has a transparent inner. The panels forming the facade have a translucent white outer, but the roof panels are completely transparent, allowing sunshine and light to fall onto the pitch.

Does the Arena feature display panels, scoreboards or a video cube?
There are two display panels within the stadium, installed at the north and south ends, neither of which will interrupt viewing or sight lines in any way whatsoever.

Does the Arena offer executive suites and boxes, a feature not available at the Olympic stadium?
There are 106 executive suites between the middle and upper tiers accommodating 1,374 guests, with a further 2,200 Business Seats. 1,200 VIP parking spaces are provided at the stadium itself, where the team buses also arrive and depart.

Where can I find detailed study material for my thesis or project?
We do not publish specific study materials about the Allianz Arena.

Why was Werner-Heisenberg-Allee chosen as the official postal address?
The man after whom the street is named was not a footballer, but rather a famous German atomic physicist and Nobel prize winner. Werner Heisenberg studied in Munich before becoming Professor of Physics at Leipzig University in 1927, where he was a prime mover in the development of quantum theory. He was awarded the 1933 Nobel prize for physics in recognition of his work on quantum mechanics.